Product category:
Printing Pre-Press Systems and Materials (Repro, Platemakers, CTP, Workflow, Document Management, Design Software, etc.)
News Release from: Screen Europe | Subject: Trueflow 3 CRM module
Edited by the Printingtalk Editorial
Team on 18 April 2005
On-Line Customer Services With Workflow
Design and print firm Colne VCS in Hemel Hempstead, is the first company in the UK to invest in Screen's CRM (customer relationship modules) to its new Screen Trueflow 3 production workflow.
Design and print firm Colne VCS in Hemel Hempstead, is the first company in the UK to invest in Screen's CRM (customer relationship modules) to integrate remote file transfer, PDF creation and customer approval services in to its new Screen Trueflow 3 production workflow Screen has tailored and integrated a bespoke CRM system for Colne featuring Ritetransfer on-line job submission, Riteportal production-ready PDF creation on the client desktop and Riteapprove for on-line production approval
This article was originally published on Printingtalk on 28 Jan 2004 at 8.00am (UK)
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Simon Breeze, the sales and marketing director of Colne VCS, said: "We see the provision of easy to use and intelligent on-line services for our customers as a major USP and an important element in growing our business in the future." The investment in remote and on-line CRM services coincides with an upgrade to a Screen thermal Platerite B2 4300 CTP system complete with on-line processor and plate stacker.
In addition, Colne VCS has adopted Screen's Spekta hybrid screening that is claimed to combine the ease of use and consistency of conventional AM screening, with the quality of FM screening.
The company supplies a design and print service, including cardboard engineering and digital design, to a UK-based corporate and agency client base primarily in the pharmaceutical, cosmetic and automotive sectors.
"Following our investment in Screen technology we can now offer our customers a 360-degree service for the production of marketing support materials, from initial copy through to complete production and distribution.
I am confident that our fully Screen-enabled job submission, workflow, approval and plate production system will comfortably handle anything we can throw at it.
We chose Screen over other suppliers as it is known for reliability and ease of knowledge transfer.
We have run Screen thermal equipment for five years under a facilities management agreement and were happy with its reliability and robustness", explained Breeze.
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