One Bill For Multiple Services Cuts Costs By 70%

Seventy per cent of transactional mail costs can be saved by companies with a new product from mailing company DSTi Output - Multibill.

The company made its claim after launching Multibill in response to the growing trend of companies looking to offer bundled services to their customers, such as TV, telephone and broadband and allows three statements to be rolled in to one full-colour and personalised pack.

Taking a typical example of three companies offering a bundled package to one million customers, each business will be able to save over GBP100,000 a time in postage alone by sending one statement per month, instead of three, said DSTi Ouput.

On top of that, businesses can enjoy the associated cost savings of eliminating pre-printed stationary and the production hours of sending more packs.

Multibill combines DSTi Output's Hioutput and e-billing module, with its creative services team to offer a complete service to companies offering bundled services.

Tim Delahay, chief executive officer at DSTi Output, said: "We're seeing that the way industry works is becoming more customer-centric rather than product-centric.

We've all seen recent campaigns, such as Sky's 'See, Surf and Speak', offering their customers substantial savings if they purchase bundled services, but why should only the consumer benefit? Multibill allows these companies to streamline their statement process whilst improving the look and personalisation of each piece of mail." He continued: "Having a creative services team in-house allows us to meet the challenge of producing a statement that can clearly display multiple products, services and brands with ease.

We have experience of incorporating different organisation's brand guidelines to maximum effect with our current customer base." And he explained: "Even companies with multiple brands, for example utilities companies such as Scottish and Southern Energy, can consolidate every offering within one statement.

This, combined with Hioutput and our e-billing module, allows us to send full colour, brand compliant, personalised statements in a medium which best suits each individual customer's requirements.".

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