Product category:
Printing Presses and Machinery (New and Used, Service and Repair)
News Release from: Heidelberg
Edited by the Printingtalk Editorial
Team on 10 March 2004
Heidelberg Claims Spare Parts Delivery
Record
Heidelberg has increased its same day spare parts availability and despatch from 90% to 95% and has kept its number one position in serving more customers in more places faster than any competitor.
Heidelberg has increased its same day spare parts availability and despatch from 90% to 95% and has kept its number one position in serving more customers in more places faster than any competitor, claimed the company "Over the last two years with the world logistics centre in Heidelberg working in addition to our existing UK spares operation we have been able to offer customers a better range of high quality spare parts very fast," said Stephen Kyle, operations and consumables manager at Heidelberg UK
This article was originally published on Printingtalk on 6 Jun 2003 at 8.00am (UK)
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"Now we can choose the supply route that best serves each customer's needs.
We can supply as easily for an older press, such as a Kord, as we can for a Speedmaster and if there is any concern over the proper part needed we can use Sherlock Plus, our electronic parts identification system which will give us the right part number," he added.
The world logistics centre holds 100m Euros and 130,000 different items of stock at its fully automated picking facility, which has the capacity to ship over 3,000 orders per day direct to customer sites next day or for next morning delivery.
The company said that in the UK there are 35,000 different items, to accommodate a 24-hour parts availability.
Heidelberg UK spare parts department provides a 24-hour, seven-day-a-week service.
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