Coding, Marking Inks Firm's Expansion

Edited by the Printingtalk editorial team Mar 2, 2004

Inkjet, the leading supplier of low cost, high quality inks and replacement parts to the coding and marking industry, today unveiled its new customer service centre.

Inkjet, the leading supplier of low cost inks and replacement parts to the coding and marking industry, today unveiled its new customer service centre.

Doubling the size of its previous manufacturing facility, Inkjet has added a 12,800 square foot wing featuring a new training centre, testing lab, parts department, customer service and expanded warehouse space.

"Everything was done to keep the quality of our products and services high and our costs low," said Jim Burge, plant manager of Inkjet.

"Demand for our products is strong and growing.

To continue supporting our customers worldwide with quick delivery and responsive service, we needed to expand." The company's new training centre hosts classes in operating and maintaining a wide variety of OEM ink jet coders and printers, helping customers reduce their reliance on outside service contractors for routine cleaning and maintenance tasks.

Inkjet trains operators to set-up and clean and trouble shoot the coders identical to those in use at their plant.

With 6400 square feet of new warehouse space for raw goods and finished inks and nozzles, Inkjet is stocking a larger variety of products to maintain speedy product delivery across its expanding product line.

The company is also purchasing raw goods in large quantities to hold prices down.

To support growing demand for its new Ez Jett nozzle, a replacement nozzle for use on all Videojet Excel series coding and marking systems, Inkjet designed a new nozzle manufacturing and test centre in the new wing.

Demand for the company's inks, with price points claimed to be typically 20% to 30 % less than OEM fluids, is also robust.

Inkjet's new ink room features new automated batch processing and packaging that allows the company to increase production while maintaining labour costs, all in the drive to keep prices low.