Product category:
Printing Presses and Machinery (New and Used, Service and Repair)
News Release from: KBA North America
Edited by the Printingtalk Editorial
Team on 20 March 2007
New Centre Supports KBA's Growing US
Market
KBA North America has opened a 20,000 square foot facility known as the new Dallas Parts and Service Centre in Grapevine, Texas (USA) directly next to the Dallas Fort Worth Airport.
KBA North America has opened a 20,000 square foot facility known as the new Dallas Parts and Service Centre in Grapevine, Texas (USA) directly next to the Dallas Fort Worth Airport The new centre is dedicated to serving KBA's growing customer base, said the company and it will also serve as the newly-relocated web offset division's home, in which parts, service and support for KBA's web offset customers will be based
This article was originally published on Printingtalk on 10 Apr 2006 at 8.00am (UK)
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The centre accommodates parts, service and project management operations, with parts analysts who will be servicing the web and sheetfed markets for parts, as well as overall consumables.
It is completely integrated online with KBA's corporate office in Vermont, as well as KBA's German factory for international parts and delivery.
The new facility will be the main host for newspaper web parts, as well as many sheetfed and consumable items based on customer needs.
With a new online ordering system in development it will ensure that wherever customers are in North America they will receive parts in the timeliest manner.
Ralf Sammeck, KBA North America's president and cheif executive officer, said: "One of KBA's key distinctions is its dedication to being extremely fast reacting and focusing on customer driven services to better servicing customers.
With our customer base continuing to grow, we felt the addition of a service centre in south-central US would provide our customers with the ability to quickly and easily order parts and call upon our expert service technicians in a timely manner.".
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