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Xerox strengthens managed print services offer

A Xerox product story
Edited by the Printingtalk editorial team Nov 27, 2008

Xerox has formed a global alliance with HCL Technologies, a global IT services company.

HCL will serve as a systems integrator for Xerox's managed print services, which Xerox believes will help companies control their print operations to achieve continual cost savings and productivity gains.

"The partnership with HCL will open new opportunities for Xerox while bringing sustainable business benefits to more customers worldwide," says Stephen Cronin, president of Xerox Global Services.

"This partnership represents an opportunity to transform the way enterprise print environments are managed," adds Anant Gupta, president of HCL Technologies Infrastructure Services Division.

"With the collaborative efforts of two market leaders we will create new, value-added solutions that will drive additional efficiencies throughout the office setting." HCL currently manages more than 600,000 desktops and supports seven million helpdesk contacts.

The companyclaims that it maximises its global offshore infrastructure and its 20-country network to provide multi-service delivery in key industries, such as financial services, manufacturing, government, telecommunications, life sciences, retail and energy.

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